Common questions.
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What does Bint OS actually replace?
Usually 6–10 tools: your CRM, invoicing, expense capture, project tracker, WhatsApp Business inbox, OKR tool, knowledge wiki, and the spreadsheets glued between them. Real customers cancel an average of 7 SaaS subscriptions in the first 90 days.
How is the AI different from a chatbot?
It isn’t trained on a script. Each agent reads your actual data — the CRM thread, the live invoice, the SOP in your Knowledge vault — and drafts a response in your brand voice. You approve. We never auto-commit money or send a signed document without you saying so.
Does it really reply to leads in under 60 seconds?
Yes. The instant-response task fires on every inbound WhatsApp / email / form submission and drafts a reply via Claude haiku. With auto_reply_inbound on, that reply goes out without you touching the phone. Quiet hours defer it to the morning so customers don’t get 2am pings either.
What about WhatsApp Business API approval?
You connect your existing WhatsApp Business number via Meta’s Cloud API during onboarding. We help with the template-approval step. If you’re using personal WhatsApp, we’ll guide you through the migration.
What does fiscalisation / tax compliance look like?
Built-in ZIMRA fiscalisation for Zimbabwe (other markets on the roadmap). Every invoice can be fiscalised before send; the device ID + signature gets stamped on the PDF automatically.
Can I export my data if I leave?
Always. CSV exports for every collection (leads, invoices, expenses, contacts) from the Imports module, and a full Postgres dump available on request. No lock-in clauses.
How much does it cost?
There’s a generous free tier so you can get the AI agents running against your real data. Paid plans start at $19/month per organisation; AI tokens are metered separately so you only pay for what the agents actually run. See the pricing page for the full breakdown.